Questions
If the answer isn’t here, email support@mockprospect.com. Or call (402) 527-6744 and ask the prospect — it won’t know, but you’ll learn more about the product than this page can tell you.
Your data
- Is my data mine?
- Yes. Your standards, recordings, transcripts, and grades belong to you and are never shared or used for anything but your own reports. If you cancel, your account stays readable for 30 days, then everything is permanently deleted.
Price
- Why is this $29 when other AI sales training costs thousands?
- Because you bring the sales knowledge. The expensive platforms bundle their own methodology, industry research, and an implementation team — you are paying for consulting as much as software. If you already know how you sell, you do not need to buy someone else’s playbook.
Billing and minutes
- What happens when we run out of minutes?
- The line stops — no overage, no surprise invoice. Top up or upgrade and it’s back on.
- Is there a contract?
- No. It is month to month, there is no minimum, and you cancel from the billing portal yourself. Downgrades take effect at the end of the period you have paid for.
- Do unused minutes carry over?
- Your monthly allowance resets each period. Top-up minutes never expire, and the monthly allowance is always spent first.
Support
- What kind of support do you offer?
- Email only — support@mockprospect.com. This is a self-service product; that’s part of why it costs what it costs.
- What does it not do?
- English only. No CRM or calendar integration. No demos, onboarding calls, or account manager — support is email. It practises and grades sales calls; it does not teach you how to sell.
Trying it
- Do I need a card to try it?
- No. The demo line is the product — call (402) 527-6744 right now and you've had the trial. When you're ready, it's $29 a month and you can cancel anytime.
- Can I interrupt it? Does it interrupt me?
- Both. It is a real phone call, so you can talk over it and it stops — and the harder personas will cut you off when they lose patience, because real prospects do.
- Will it laugh at my joke?
- Depends whether the prospect you picked would. The “Impossible” one won’t. Neither would the real one.
The calls
- What phone number do we get?
- Your own US local number, set up automatically at signup. Your reps save it once and call it like any other number.
- Is this a real phone call or a browser tab?
- A real phone call. Your reps dial your number from their own phones, the way they call anyone else — no app, no headset, no browser tab.
- Who is allowed to call the line?
- Only the numbers you register. Anyone else is refused, so strangers cannot burn your minutes or land in your reports. There is no limit on how many reps you register.
Your standards
- How does grading work?
- You keep a written standard — how each objection should be answered, what your pitch stages are, what language to use and avoid. Every call is graded against it, and every grade records exactly which version of your standard it was measured on.
- Do I have to write all that from scratch?
- No. Paste whatever sales material you already have, or answer five questions about how you sell, and we draft the objection library for you. You review every line and change anything that doesn’t sound like you. Nothing goes live, and nothing is graded against, until you accept it.
- Can someone else manage the training without seeing our billing?
- Yes. You can invite a training manager who can edit the standards, personas, voicemail practice and reps, and see the reports — but not the billing, and not the ability to invite anyone else.